What happens if I have a complaint or want a refund?

In the unlikely event of a complaint, you should inform AllBody UK Ltd as soon as possible via email within 3 days of receipt of the goods.

If there is a fault with your order, please describe the fault along with photos via the customer service email. customerservice@allbodyuk.com

If after reviewing your photo’s the problem is apparent we will ask you to return the faulty product for exchange to us at the address below:

AllBody UK Ltd

Emma Tamsin Hill

c/o 25 Shay Lane

Longridge

Preston

PR3 3BT

If a fault is found a replacements will be issued and any costs incurred in returning the order will be refunded.